Frequently Asked Questions
Everything you need to know about bringing comfort home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original, unused condition. Please note that for hygiene reasons, bedding and pillows can only be returned if they are unopened and in their original packaging.
Are Hommey products sustainably sourced?
Yes, we prioritize ethical manufacturing and sustainable materials. Many of our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.
How should I care for my cushions and throws?
Most of our covers are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fabric. Specific care instructions can be found on the tag of each product.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.